In every workplace, there's often someone who beams with entitlement, turning collaboration into a delicate dance where conflict feels inevitable. You might even have someone specific in mind as you read this. Entitled individuals abound, making communication a real challenge for the entire team.

Have you ever tapped into the power of truly listening to someone's perspective? Then you know it's a game-changer! Imagine how connecting with your team on a whole new level, fostering empathy, and resolving conflicts with grace would change your conversations. This blog post might make a start for you or deepen what you already know.

How do you guide your decisions and how do you know they are the right decisions? Emotional intelligence can help, it refers to the ability to recognize, understand, and manage our own emotions as well as the emotions of others. It involves being aware of our emotions, expressing them appropriately, and effectively using emotional information to guide our thoughts and actions. Read on if you want to know more!